• The Mary Rose
  • Plan your visit
  • What's on
  • Learning
  • Venue hire
  • Collections & research
  • Support us
  • Shop
  • About the Trust
  • Contact us
Frequently Asked Questions

Got a question and need a quick answer? Let's see if we can help

Who do I contact about an image enquiry?

Our Images team will be able to help you with any query relating to the use of our images for publications, articles, exhibitions, personal research etc.

Please be aware that depending on the intended usage of an image, a permission fee may be applied.

Do I need to book a Timeslot?

You do not need to book a timeslot to visit the museum.

I was on the beach and found a timber. Is it from the Mary Rose?

Probably not. The wreck site is covered up, so no timbers would have moved by the tides.

Who found the Mary Rose?

The modern search for the Mary Rose began in 1965, lead by Alexander McKee, a diver and historian. The first timbers were discovered by Percy Ackland, a member of McKee's team, in October 1971.

Did the Mary Rose sink on her Maiden Voyage?

No. The Mary Rose had a 34 year long career before sinking.

You can find out more here:

The History of the Mary Rose

Why did the Mary Rose sink?

Nobody knows for sure, but some of the theories are listed here:

Why did the Mary Rose Sink

Is there a set route around the Mary Rose?

The museum was designed to have a one-way system, starting on the main deck, going down to the lower decks then up in our panoramic lift to the upper decks, before exiting.

We do not recommend going off the visitor route, as this can cause congestion at busy times. It can also lead to areas of the museum being missed out, as certain parts can only be accessed by following the visitor route.

Can I use my mobile/cell phone inside the museum?

We ask that you have your phone switched to silent for the duration of your visit, to avoid disruption to other visitors’ experiences.

Mobile phone reception within the museum can be intermittent due to the steel structure of the building, so if you need to take an important call, we recommend that you ask a member of our team for directions to the nearest exit – you will be re-admitted once your call has been completed.

Can we take photographs inside the museum?

We encourage all visitors to take photos, and share them with us via social media. However, flash photography is not permitted, as this can be harmful to the artefacts, as well as disturbing other visitors. Most modern cameras have a low light setting, so you won’t need to use flash.

Commercial or professional photography is not permitted without written permission from the Mary Rose Trust. 

Is there anywhere we can leave bags?

Because the Historic Dockyard is part of a working naval base, you are not able to leave luggage anywhere on site. Unattended items may be confiscated or destroyed by the MOD police.

Is the Mary Rose suitable for children?

There are plenty of interactive displays and handling areas for children to enjoy during your visit to the Mary Rose Museum, and our life on board projections on the ship have proven very popular with our younger visitors..

We also have downloadable material for both school and home use. For very young children, baby change facilities are available both in the museum and on the rest of the Historic Dockyard site. Our café has highchairs and staff will be happy to warm bottles for baby feeding.

Nursing is permitted throughout the museum. Pushchairs and buggies are permitted in the museum, but be aware that in busy periods it may get crowded.

Can I bring my dog?

Due to Ministry of Defence bylaws no animals, except for assistance dogs, are permitted onto the naval base, including the Historic Dockyard.

Do we get to go onto the ship?

No. Only 40% of the Mary Rose survived the 437 years she spent under the sea, and she is extremely fragile. Our conservation team are the only people who are allowed on to the Mary Rose, and even then only in special circumstances.

How long does it take to go around the Mary Rose?

We recommend spending between 1.5 -2 hours to get the most out of the museum, although you may spend more or less time depending on your schedule.

When is the Mary Rose open?

We are open daily from 10am to 5.30pm April to October and 10am to 5pm November to March (except 24-26 Dec).

How do I get to the The Mary Rose?

How much is a ticket to visit The Mary Rose?