Frequently Asked Questions | The Mary Rose
Frequently Asked Questions

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How do I get to the The Mary Rose?

How much is a ticket to visit The Mary Rose?

When is the Mary Rose open?

We are open daily, 10am to 5.30pm April to October and 10am to 5pm November to March

This excludes 24-26 December, when we are closed.

How long does it take to go around the Mary Rose?

We recommend spending between 1.5 -2 hours to get the most out of the museum, although you may spend more or less time depending on your schedule.

Do we get to go on to the ship?

No. Only 40% of the Mary Rose survived the 437 years she spent under the sea, and she is extremely fragile. Our conservation team are the only people who are allowed on to the Mary Rose, and even then only in special circumstances.

Can I bring my dog?

Due to Ministry of Defence bylaws no animals, except for assistance dogs, are permitted onto the naval base, including the Historic Dockyard.

Is the Mary Rose suitable for children?

There are plenty of interactive displays and handling areas for children to enjoy during your visit to the Mary Rose Museum, and our life on board projections on the ship have proven very popular with our younger visitors..

We also have downloadable material for both school and home use. For very young children, baby change facilities are available both in the museum and on the rest of the Historic Dockyard site. Our café has highchairs and staff will be happy to warm bottles for baby feeding.

Nursing is permitted throughout the museum. Pushchairs and buggies are permitted in the museum, but be aware that in busy periods it may get crowded.

Is there anywhere we can leave bags?

Because the Historic Dockyard is part of a working naval base, you are not able to leave luggage anywhere on site. Unattended items may be confiscated or destroyed by the MOD police.

Can we take photographs inside the museum?

We encourage all visitors to take photos, and share them with us via social media. However, flash photography is not permitted, as this can be harmful to the artefacts, as well as disturbing other visitors. Most modern cameras have a low light setting, so you won’t need to use flash.

Commercial or professional photography is not permitted without written permission from the Mary Rose Trust. 

Can I use my mobile/cell phone inside the museum?

We ask that you have your phone switched to silent for the duration of your visit, to avoid disruption to other visitors’ experiences.

Mobile phone reception within the museum can be intermittent due to the steel structure of the building, so if you need to take an important call, we recommend that you ask a member of our team for directions to the nearest exit – you will be re-admitted once your call has been completed.

Is there a set route around the Mary Rose?

The museum was designed to have a one-way system, starting on the main deck, going down to the lower decks then up in our panoramic lift to the upper decks, before exiting.

We do not recommend going off the visitor route, as this can cause congestion at busy times. It can also lead to areas of the museum being missed out, as certain parts can only be accessed by following the visitor route.

Do I need to book a Timeslot?

You do not need to book a timeslot to visit the museum.

What is accessibility like at The Mary Rose

The Historic Dockyard site and the museum itself are fully accessible by wheelchair, and the museum houses a wheelchair accessible toilet. Lifts are available to move along the visitor route. We have a number of wheelchairs available on site to ensure all areas are accessible.

More information can be found on our accessibility pages