We are excited to offer an opportunity for new Visitor Experience Team Members to join our world class Mary Rose Museum situated in the Portsmouth Historic Dockyard. We are looking for passionate individual to welcome our guests with high levels of customer service and interaction to bring to life the 500-year-old iconic Mary Rose ship and over 19,000 artefacts.
As part of your role, you will be responsible for
As a confident communicator you will be comfortable engaging with visitors to consistently exceed their expectations whilst ensuring that commercial targets are achieved.
Our Visitor Experience Team Members also have an opportunity to work within the Portsmouth Historic Dockyard Visitor Centre where you will spend time greeting visitors at the start of their visit creating a great first impression. Whilst working on the tills offering information and selling tickets promoting the Mary Rose and NMRN attractions available.
Candidates who apply early and meet the shortlisting criteria will be invited to interview before the closing date. We may close this role earlier than the advertised closing date if we find enough suitable candidates ahead of the 15th October.
Interested? Please email your CV to [email protected] with a short covering letter explaining why you are the best candidate, outlining your previous experience in customer facing roles, confirming which position you are interested in and why you are interested in the position.
Please Note: This role is subject to a basic Disclosure and Barring Service (DBS) check as part of Naval Base Security Clearance.
‘Being a volunteer is a privilege to be able to share knowledge of the Mary Rose to a large variety of visitors from all over the World. It is interesting, fun and tremendously satisfying to be part of the team.’
Find out more about volunteering at the Mary Rose Museum
If you are interested in becoming a volunteer with us, are aged over the age of 16 and available from 09:45am-17:30 for at least one day each week we would like to hear from you.
Fill out this form, and let us know you are interested. Our volunteer coordinator will be in touch within a few days.