Frequently Asked Questions | The Mary Rose
Frequently Asked Questions

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How can I visit other Historic Dockyard Attractions?

Entry to the Mary Rose Museum is in collaboration with the Portsmouth Historic Dockyard which will enable visitors to explore all of the dockyard’s extraordinary ships galleries and maritime experiences with one, simplified ticket.

You will be able to book a range of tickets that may include one, three or all the Portsmouth Historic Dockyard attractions including the Mary Rose

How do I use my ticket?

You will be emailed an order confirmation number that will include your unique Booking Reference Number and a barcode that also contains this number.  You may make a note of this number and take with you when you visit the Portsmouth historic Dockyard in place of a ticket, although we suggest printing out the email as this will contain a barcode which will grant you quicker access. 

What happens when I buy a ticket online?

On completion of your online ticket purchase, you will be emailed your ticket, with a link that will take you though to the Booking section, where you can book a time-slot to visit
 

I don’t have a printer…

That’s ok! If you can’t print out your ticket, simply bring it with you on your smart phone, and show it at the Visitor Centre

Can I purchase a ticket at The Mary Rose or Portsmouth Historic Dockyard on the day?

Currently all tickets need be be pre-booked online, and allocated to a valid time-slot.

Please visit the Portsmouth Historic Dockyard website to book HERE

What age are child tickets?

Child tickets are for children aged 3-15.  Children under 3 are free of charge. 

How do I book a school or group visit?

To enquire about a group or school visit you can send an email to groups@maryrose.org or call us on 023 9281 2931.

Do carers need a ticket?

Registered disabled visitors to Portsmouth Historic Dockyard and the Mary Rose should purchase an appropriate ticket according to their age.

They are eligible to bring along a carer for free, but you must pre-book a carer ticket, so we can keep track of numbers of people within our time-slots and also for Track and Trace purposes.

A complimentary day ticket will be allocated to the carer on arrival at the Visitors Centre on the day. 
 

Is the Mary Rose included on the Portsmouth Historic Dockyard ticket ?

Yes!
The Portsmouth Historic Dockyard now includes entry to the Mary Rose with a the new ‘Ultimate Explorer’ ticket.

The Mary Rose Museum works in collaboration with the Portsmouth Historic Dockyard and enables visitors to explore all of the dockyard’s extraordinary ships galleries and maritime experiences with one, simplified ticket.

 

Will my ticket for The Mary Rose still be valid when you re-open

Although your ticket has expired, we are adding an extension to your ticket to account for the time the site has been closed.  

To make your ticket valid and apply the new expiry date, you will need to validate it at www.historicdockyard.co.uk/book-your-visit