Frequently Asked Questions | The Mary Rose
Frequently Asked Questions

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What is included in my ticket?

Your ticket includes general admission to the Mary Rose which is valid for 1 year from date of purchase.  If you would like to have access to an audio guide in multiple languages, simply download the Mary Rose App. 

How can I visit other Historic Dockyard Attractions?

If you wish to make the most of your experience and visit the other dockyard based attractions, you can either buy tickets from the Portsmouth Historic Dockyard website or their ticket office or purchase a Portsmouth Pass. The Portsmouth Pass allows entry to the biggest and best attractions in Portsmouth. With it you can visit the Emirates Spinnaker Tower and The D-Day Story, plus an annual ticket for The Mary Rose and for Portsmouth Historic Dockyard. The Portsmouth Pass can be purchased from our website.

How do I use my ticket?

You will be emailed an order confirmation number that will include your unique Booking Reference Number and a barcode that also contains this number.  You may make a note of this number and take with you when you visit the attraction in place of a ticket, although we suggest printing out the email as this will contain a barcode which will grant you quicker access. 

What happens when I buy a ticket online?

On completion of your online ticket purchase, you will be emailed a ticket containing a barcode and booking reference number.  Present this ticket on arrival, or if you don’t have a printer, simply make a note of the Booking Reference Number. 

I don’t have a printer…

That’s ok! If you can’t print out your ticket, simply make a note of the 8 digit booking reference and bring it with you on arrival to the Mary Rose with some form of ID.

How does my Mary Rose & Emirates Spinnaker Tower ticket work?

Your ticket to The Mary Rose is valid for one year from date of purchase and your Emirates Spinnaker Tower ticket will be valid for the day of your visit.  Show your confirmation email to The Mary Rose & Emirates Spinnaker Tower which will allow you entry. 

Can I purchase a ticket at The Mary Rose or on the day?

If we have availability you can purchase a ticket at the Mary Rose.  Please note that on busy days there may be a waiting time.  If we do not have availability for that day you will be able to purchase a ticket for another day. 

 How long is my ticket valid for?

All general admission tickets are valid for 1 year from date of purchase.  Group tickets, joint ticket packages and event tickets are valid for 1 day.

What age are child tickets?

Child tickets are for children aged 5-15.  Children under 5 are free of charge. 

How do I book a school or group visit?

For 15 or more people in your party, we offer a discounted group rate. To enquire about a group or school visit you can send an email to or call us on 023 9281 2931.

Do carers need a ticket?

Registered disabled visitors to the Mary Rose should purchase an appropriate ticket according to their age.

They are eligible to bring along a carer for free. A complimentary day ticket can be allocated to the carer on request at the ticket office or at the Museum front desk on the day of arrival - there is no need to prebook this. 

Is the Mary Rose included on the Portsmouth Historic Dockyard All Inclusive ticket ?

The Mary Rose is not included in the Portsmouth Historic Dockyard full Navy Ticket, or any of their other ticket combinations.

The Mary Rose has various combination tickets that can be purchased on site that can give discounted access to other local attractions, such as the Spinnaker Tower.

Additional ticket options are available for other dockyard based attractions, which can be bought on site or via the Portsmouth Historic Dockyard website.